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Old 04-26-2010, 06:41 PM   #1 (permalink)
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Default 5.5 SP2 upgrade
OK, all of my machines are asking me to upgrade...but when I log into my server, it wont upgrade?? Is this wrong? Do I need to wait a couople of days to find my server update?

My poor machines are begging me to update the software...but my server doesnt want to play along?
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Old 04-26-2010, 07:07 PM   #2 (permalink)
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try manually running the "Check for Updates" application: Start > Programs > DTools > Check...

i tried the update from within server admin and it did nothing.

BACKUP!!! PRAY!!! let the forum know if you have any upgrade issues
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Old 04-26-2010, 08:42 PM   #3 (permalink)
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I tried it. Start - Programs - Dtools - Check for Server Updates


It doesnt do anything. I get an hour glass symbol for about 4 seconds....then nothing.

Admin console looks for an update...then nothing as well
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Old 04-26-2010, 08:55 PM   #4 (permalink)
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I'm having the same issue.
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Old 04-26-2010, 09:08 PM   #5 (permalink)
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Please create a case here so that our team can contact you to investigate this issue further.
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Old 04-27-2010, 02:20 AM   #6 (permalink)
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I successfully upgraded my server to SP2 but my client says that it is already up to date. when I log into my server; it tells me to upgrade my client to SP2.
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Old 04-27-2010, 09:12 AM   #7 (permalink)
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The issue with updating of server is fixed now.

To check for server updates use the - Start | All Programs | D-Tools | Check for Server Updates menu. This problem affects a few customers who got the initial SP1 release which had a bug in the CheckForUpdates program.

For customers with this problem when you check for server updates now you will first have to download a fix to our "Check For Updates" program and then once again "Check for Server Updates" and you will get the server update correctly.

My apologies for the inconvenience.
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Old 04-27-2010, 09:14 AM   #8 (permalink)
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There is also a blog post on how to manually update to SP2 without going through the automatic process -
Manual Update to SP2 - D-Tools Documentation Wiki
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Old 04-28-2010, 07:45 PM   #9 (permalink)
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Default Where is the readme file for the update ?
The critical notice scroll box with documentation is not printable or savable.
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