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Old 10-15-2009, 10:32 PM   #1 (permalink)
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Default Error Message LANsync

Can anyone help.

Updated to new service pack and getting this message:

Invalid Lansync shared folder \PC name\DtoolsV5productshare
Please check with your dtools Lansync admin.

Thanks

Eddie

PS. Every time I upgrade, it always screws up!
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Old 10-16-2009, 05:24 AM   #2 (permalink)
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Type your SI 5.5 Server IP address (instead of your SI 5.5 Server machine name) in the Navigator login screen and then try LANSync.

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Old 10-16-2009, 06:40 AM   #3 (permalink)
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Hi,

Also can you check if you can access the \\PC name\DtoolsV5productshare via Windows Explorer? Sometimes this folder is not accessable or needs a password to access the folder and our LANSync code will not be able to read the folder.
Also check if the Everyone group has Full Access to this share.
Once you are able to read this folder via LANSync try and do a LANSync.
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Old 10-16-2009, 02:54 PM   #4 (permalink)
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Sorry, I need to make myself clear. I can login into dtools, but when I open "Manage My Product Data" then ask if I want to synchronize my MasterTable with Lansync server database that when I have the problem.
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Old 10-16-2009, 03:35 PM   #5 (permalink)
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Eddie:

This can be caused by a couple of things.

1. The shared folder does not have your Windows user in the Share/Security permissions.

If you have the right shared permissions check number 2

2. Firewall exceptions for SQL BROWSER, and SQLSERVR

In the Windows Firewall exceptions add C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe and C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe

3. Last but not least, test your credentials on the server from the client machine having the problem by going to Start > Run > type \\servername then press enter.

If you are prompted to log in, put in your Windows Server credentials and log in. Then try to Synch again.
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