Any update on this? I am experiencing the same issue on a lonely orphan laptop I just decided to upgrade. First I was told I needed to upgrade the software updater, which is unusual because I was not told that on our other machines. I updated it, and now it keeps telling me the software on the machine is up to date, even though it is not.
Any suggestions? Yes, I know I can call tech support

, but I thought I'd ask here first.
Thanks