Updated Today - D-Tools Forum

David_Haddad · 09-28-2009, 05:13 PM

Knock on wood, no issues so far.

fryeguy · 09-28-2009, 08:55 PM

Good for you. I updated. Now I login. Click on projects (or anything besides MMPD). CRASH!!!

I fully expect this to take weeks to resolve.

JoseM · 09-28-2009, 09:40 PM

Originally Posted by fryeguy

Good for you. I updated. Now I login. Click on projects (or anything besides MMPD). CRASH!!!

I fully expect this to take weeks to resolve.

Not sure why you would expect that, also the fastest way to get support is to call our support number and leave a message. The forum should be a secondary resource for support. I've replied to your thread, please take a look.

fryeguy · 09-28-2009, 11:18 PM

Joise, I'm just annoyed. I called and left a message. I thought I would follow up by checking on the forums to see if anyone else was having the same problems....

09-30-2009, 05:07 PM

At least you guys can all upgrade finally... we tried and it appears to be a 64 bit bug - as none of our servers or workstations (all running 64 bit OS) will upgrade. We're just waiting here for a fix... [sigh]... at least we're still up and running (unlike some others).

fryeguy · 09-30-2009, 05:31 PM

I would suggest that the 64 bit OS is actually the problem...

David_Haddad · 10-01-2009, 12:10 AM

Just to keep everyone updated on my own progress, no issues so far, only positives. One issue I never even bothered to report before since I was too busy and don't use the feature is that D-Tools used to crash when I attempted to create and save a service order. That too appears to be fixed with the latest release. I am about to test the fix that was applied to find and replace, which is for me the most important fix by far...

fryeguy · 10-01-2009, 06:09 PM

I haven't spotted anything different from how I was working in .177 but I can report that everything appears to be stable.

David_Haddad · 10-01-2009, 10:07 PM

Originally Posted by fryeguy

I haven't spotted anything different from how I was working in .177 but I can report that everything appears to be stable.

I have noticed some pleasant changes and I am sure there are a lot more I have not caught. So far:

1. Find and Replace is 99% fixed. It does not replace component ID's unless you want it to. I say 99% because I notice it still changes a customization to a wire such as changing the wire arrow type (the end of the arrow), but that's a small issue.

2. When I drag a shape onto a page I now see only approved products, which is the default, which is good. But I can also choose to see unapproved products.

3. in MMPD there are also finally all the options needed for seeing approved, unapproved products etc.

I know there is a ton of other small enhancements and fixes, but those are the ones I have noticed.

10-01-2009, 10:15 PM

Originally Posted by fryeguy

I would suggest that the 64 bit OS is actually the problem...

Thus why it's a D-Tools bug. They have approved and released their product to run on 64 bit (as of this spring). This update doesn't run - so THEY must fix it - not the 64 bit OS. We are running 5.5 (non SP1) on 64 bit servers and workstations without any issues.