KevinW

When I attempted to register the trial software, an error message cam up:
"The following error ocurred while trying to validate your license. Please contact D-Tools Customer Support. System.EventArgs"

I cannot seem to progress beyond this point.

Thanks in advance for your assistance.

Kevin Williams
Quality Sound and Video
910-483-1212, xt 122 ofc
910-366-3172 cel

Reed Phillips

Kevin, we are looking into this issue. I apologize for the delay. Please email me at reedp at d-tools.com

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Reed Phillips

KevinW

Hi Reed,

Thanks, I will wait on your reply.

Kevin Williams

Reed Phillips

Try this... Remove all SI 5 components using Add/Remove programs.

Reregister for the Trial using a different email address and install. Let us know if this does not work.

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Reed Phillips

BlakeV

What is the make and model of the computer giving this error?

I have another Eval client having the same issue useing a Dell PWS 3500 and wondering if an OS is tweaked funny.

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Blake
D-Jedi Master

KevinW

Originally Posted by Reed Phillips

Try this... Remove all SI 5 components using Add/Remove programs. Reregister for the Trial using a different email address and install. Let us know if this does not work.

Hi Reed,

Tried that. I got the exact same error message. Jose said that someone would call to do a remote desktop but he hasn't called back yet.