Originally Posted by Tim Neill
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Check to Updates says "Your software is up to date", even though I have not done the SP3 update.
How can I tell what version of SI5 I have and which SP's are installed? I checked in Help, About and all it says is "Version 5.0.10905.0".
I already did the LANSync update on the server and that went fine as far as I can tell. Is there a way to see the software version of the server? I can not find a Help, About dialog.
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There are several ways to see which version you are running:
Go to Start > Programs > D-Tools > Install Utility. This will show you the main build number.
Go to Navigator > Help > About. This will give you the detailed build number.
These are related to releases as follows:
Release Build# Detail
5.0 262 (coming later)
SP1 280 5.0.10802
SP2 289 5.0.10905
SP3 320 5.0.11009
If you are running 5.0.10905 then Check for Updates should show you Service Pack 3 available for download. If it still does not, then please contact tech support to have the issue resolved.