modlivingtech

I received this error today when trying to create a report:

"Printer does not support Letter papersize. Please use PaperKind.Custom in your PageSettings or specify a papersize supported by the current printer"

I haven't change a thing since yesterday when I was able to produce a report (let alone print it). And, yes, my printer can print lettersized printouts.

I can't even find a drop-down for printer settings, etc.

Thanks for your help.

JoseM

Sounds like your default printer in WINDOWS changed. Click on Start > Devices and Printers (or just Printers) and see which one is set to default.

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modlivingtech

I thought that too, but it's fine and other programs print with no issues.

The message also states:

Message: Printer does not support Letter papersize. Please use PaperKind.Custom in your PageSettings or specify a papersize supported by the current printer

Source: ActiveReports3

Stack Trace: at DataDynamics.ActiveReports.ActiveReport3.#gsb()
at DataDynamics.ActiveReports.ActiveReport3.#7rb(Bool ean bDelayedInit)
at DataDynamics.ActiveReports.ActiveReport3.Run(Boole an syncDocument)
at DataDynamics.ActiveReports.ActiveReport3.Run()
at DTools.SystemIntegrator.Reporting.Client.ActiveRep ortEngine.GenerateReportDocument(DToolsReport report, FileInfo DataFile)
at DTools.SystemIntegrator.Reporting.Client.ReportFac tory.createReportViewers(DToolsReport report)