Reports won't run since 5.5 upgrade - D-Tools Forum

01-30-2010, 02:59 AM

I finally got around to upgrading to 5.5 today (yes, I did the server first then the client machines) and since then I can't get any any reports to run. I get the following error:

Could not load file or assembly 'ActiveReports3, Version=5.2.1013.2, Culture=neutral, PublicKeyToken=cc4967777c49a3ff' or one of its dependencies. The system cannot find the file specified.

Can somebody help me out here??

ChristianB · 01-30-2010, 06:55 AM

if you go to Help -> About; what version number does it report?

nkarthick · 01-30-2010, 08:03 AM

Can you try Re-Login into the Navigator and then try running the reports?

If the above one not solved your problem then try Repairing/Re-installing your SI 5.5 client install.

01-30-2010, 02:49 PM

The version is 5.5.378.0

I tried logging out/in and same result.

01-30-2010, 03:12 PM

I just tried it on a different PC and it works so I'm going to try reloading the software.

02-01-2010, 07:49 PM

Totally hosed now! Couldn't get it to repair, some error message about not finding some file. So I uninstalled it and tried to reinstall. Big mistake. Now it tells me that it can't find the LanSync Server. I can access the server from the other machine in the same place I'm telling it to look on this machine. Put in a Support request. We'll see what they say.