jpol

I am having a very weird issue when printing a custom report... I built a custom report off of a pre-supplied report and just moved a few things around to make it more custom for us. However, when I print it, it prints the first page, a blank, the second page, a blank.... to the end. i tried just creating a custom report, not changing anything, and the same things happens. Anyone got any thoughts?

RickC

Originally Posted by jpol

I am having a very weird issue when printing a custom report... I built a custom report off of a pre-supplied report and just moved a few things around to make it more custom for us. However, when I print it, it prints the first page, a blank, the second page, a blank.... to the end. i tried just creating a custom report, not changing anything, and the same things happens. Anyone got any thoughts?

Without knowing what you changed, here are a couple of things to consider:

The Margins set in the wizard and the designer canvas (width of the layout) are related, but changing one does not automatically change the other. The reason for this is that users can design "columned" reports (reports that print multiple times across a page).

All that said, the standard on the reports is Letter (paper size 8.5 x 11 inches) with 1 inch margins on the left and right and a report width of 6.5 inches.

If the report width is stretched to more than the paper width minus both margins, then you will get blank pages (printing extra width). Usually you see this when the report is shown as a red line in the viewer (it denotes a page cut off).

Another possibility is that a control was moved off the left or right of the designer canvas, is not visible, and is causing the extra width to be generated.

Lastly, is this happening for the standard reports? If so, take a look at your printer settings and see if they aren't causing the issue (I kind of doubt this, but worth looking at).

Take a look at these few things and see if one or the other is the issue.

-R

jpol

Thank you, thank you, thank you!!! Our office supplies co-ordinator was getting mad at me I must have been right on the ragged edge of the right margin. I brought all my images in one grid click, moved the right margin over just a hair, and boom... no more extra pages. I have fixed all 9 of my reports and they all print perfectly. Thanks again!!!


BTW - is there a way to make a back up copy of these custom reports? I have another administrator and I know it's easy to accidentally delete a custom report (believe me, I've done it a few times now). I would like to save these now that I have them exactly how I want them JIC.

RickC

Originally Posted by jpol

BTW - is there a way to make a back up copy of these custom reports? I have another administrator and I know it's easy to accidentally delete a custom report (believe me, I've done it a few times now). I would like to save these now that I have them exactly how I want them JIC.

The best thing to do is to Export the custom reports (main toolbar). This will zip up the reports you select and place the zip file in the location you selected during the export process.

If you delete the report, you can simply import it back in.

whipkep1

how do you adjust the margins?