Billing a percentage as a progress payment is common, but it is not wise to link it to the 'percentage complete' on the job. Payment schedules should follow the pahses of the project, and the amounts should be in sync with the cost incurred for each phase plus the company's gross margin percentage for the overall project.
Due to the fact that many company's are using many different accounting packages and methods, the answer is to make payment verification part of the process. Payment needs to be received for the stated phases of a project before additional materials and resources are moved onto a project's next phase. Who tracks this? The project manager!
If the project manager has notifed accounting that a phase has been completed on a given project, the billing goes out automatically!
If the project manager orders materials and labor for the next phase (all our D-Tools product data is phased in a meaningful way that is consistent with our contract phases nomenclature right?!) and the payment has not been received by accounting, then the brakes come on.
Lack of payment almost always means there is a problem on the job! Someone is not happy. Sales and the project manager should discuss and contact the client to uncover the issue.
My goodness it all so inter-related isn't it!
Check out the documented process flow in the attachment at the end of this thread. Each phase commencement asks the question, 'Payment Received?'
This content is an excerpt from our Process Map which you can read about at the following forum link:
http://www.integrationpros.com/forum...ead.php?t=1647