QB transfer troubles - D-Tools Forum

dtechy1 · 08-30-2007, 04:30 PM

Does anyone know why my totals don't match when I transfer a sales order to estimate or invoice? It also seems to miss some items when transfering (It will only transfer 1 volume control instead of 8 that are in the quote). I check the sales order before transfer and it all matches but when I go to transfer it is wrong.

Any suggestion would be appreciated.

Reed Phillips · 08-30-2007, 04:59 PM

This was just reported. We are investigating...

Reed Phillips · 08-30-2007, 08:41 PM

The bug has been identified and the team is working on a fix.

dtechy1 · 08-30-2007, 09:20 PM

Thank you!

Reed Phillips · 08-31-2007, 12:52 PM

Daryl,

Could you zip and email me your project file (reedp@d-tools.com)?

Did you copy your server database from SI 4?

Is this the first SI 5 project you attempted to use LinkTools?

If not, Is this the only project having problems?

dtechy1 · 09-01-2007, 03:32 AM

I sent a copy this morning (aug 31/07). Did you receive it?

09-02-2007, 12:14 PM

Sorry, Reed no longer works for D-Tools. Please send the file, along with an explanation of the problem, or a reference to this thread, to bugs@d-tools.com and http://www.d-tools.com/support/submit-an-issue.html.

avzone · 09-02-2007, 11:21 PM

[quote=CrystalHacker;4798]Sorry, Reed no longer works for D-Tools. Please send the file, along with an explanation of the problem, or a reference to this thread, to bugs@d-tools.com and http://www.d-tools.com/support/submit-an-issue.html You must be joking.

dtechy1 · 09-03-2007, 03:50 AM

UHH....What? OK..That was sudden!

dtechy1 · 09-05-2007, 01:17 AM

Did you receive my email? Is the problem solved? Can I down load a fix?