File Manager Service Error - D-Tools Forum

Soundboy · 12-21-2008, 10:37 PM

I just switched from comcast to verizon fios and recieved a new router.
D-tools works fine on the sever machine, but when I use my laptop, I get a "File Manager Service Error" Server file\\ "file name".dtl not found. Is this because of the new router?

JoseM · 12-22-2008, 03:55 PM

Soundboy,

Yes the new router is causing that. From the client machine, trying pinging the server and also do a trace route to see what comes up. You should have similar IP addresses

Example
Server: 192.168.1.xxx
Client: 192.168.1.xxx

If that seems to be okay, go into the server and browse to C:\DTools\SI5\Server\Projects and find ClientConfiguration.xml file. Open it with Notepad and make sure that path or server name appear correct.

Soundboy · 02-03-2009, 12:10 AM

Im still having trouble getting my client machine to sync with my server. I see new projects on my client machine, but I cant open the file. I can ping my server, but thats it. I need your help Jose!!!

Soundboy · 02-13-2009, 11:57 PM

Ok, Now that I've talked to D-tool tech support, and Verizon, who supplied the router, I still cannot use my d-tools because each company is saying its not their issue because its a network problem. That helps a lot!