bengt

In our system we have eight users, and I wanted 4 of those users to be in everyone-group.
All users have until now been admin-users, but with the increase in users, I want to have more control over what they can do.
Therefore i went to the groups page and removed the four users from admin, and then I went to everyone and moved the same users in that group.
But now i cant find anyone of those users, either in "manage groups" or in "manage users".
But the users are still there. If I try to create a new user with the same username, I get "User name already exist in the database".

Hendog30

Have you tried calling support or emailing them? I am pretty sure they can log onto your machine and see what the issue can be.

DaxM

I've been testing this on my virtual machine today.

I've found a value in the SQL database on the server that will cause the users to disappear.

It is possible this value was somehow changed by the software, however,
I'm not sure what would cause that to happen.

If you use something like Microsoft's SQL management studio express ( Free download available from microsoft )http://www.microsoft.com/downloads/d...displaylang=en

You can use this to open the sql databases and check the tables.

The table is in the users database and it is called... dbo.USERS

Open the table and take a look at the values.

IF you have a value of "0" in the column "U-GROUP" you can change this value to 1 for the "Everyone' group or 2 for the "Administrators" group.

Be very careful not change anything else.

bengt

Thank you very much...
I noticed that the usert missing where in U_GROUP 3. So it seems like theres a bug in adminconsole, because i first removed the users from administrator group, and the moved them in to everyone group.
Anyways it works nice now, and now I know how to fix it WHEN it happens again...