Starting Again from Scratch - D-Tools Forum

James McDowell · 03-31-2010, 02:36 AM

It's been a fun day, server crashed, restores from back ups are failing. I'm getting the impression my up coming long weekend is going to be spent rebuilding the domain and getting our email going again.

With that in mind, I'm going to have to reinstall our Lansync server. I expect that the projects folder is probably still intact on the old server disk. Not all the projects were checked in when disaster struck.

Will my exisiting serial number need to be unlocked?

How can I reimport all those projects? (an admin console backup was run about two weeks ago, but changes have been made since then.)

We own SQL server, so I'd like to manually create an instance this time and attach it. Procedure?

Of course my usual email is down, please contact me via my hotmail account (jmcd9000@hotmail.com)

Please help, we really need to print some proposals for early next week.

**Dave Kirn** · 03-31-2010, 02:01 PM

James -

An issue like this you will need to contact Tech Support. The tech support crew does monitor this forum, but how often depends on their call log.

There are two great new ways to get support: Online chat & Support tickets.

Online Chat - Customer Support Messenger

Submitt a support ticket - D-Tools Inc. - Submit an Issue

James McDowell · 03-31-2010, 06:21 PM

Thanks Dave, I've created a ticket.

**Dave Kirn** · 03-31-2010, 07:20 PM

No problem