SI5.5 SP1 Update Caused System Crash - D-Tools Forum

Mauricio · 09-29-2009, 02:17 AM

Hi guys,

I started by updating the server, then my machine. I restarted my pc and now every time I click on projects, reports, orders and accounting, etc... the system crashes…

If I disconnect from the server, then I can see the projects and it runs fine, but when I try to re-connect to the server it crashes again.

Windows Vista Ultimate
Server on my pc
Full Administrator

Description: The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.
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User Message:
Details: Error: FaultException (DTools.FileManager.FileManagerService.IFileManage rService.GetProjectInfoListRecentlyChanged) (DTools.FileManager.FileManagerService.FileManager ServiceClient.GetProjectInfoListRecentlyChanged) (DTools.FileManager.ProjectService.GetProjectsMost RecentlyChanged) (DTools.SystemIntegrator.Navigator.NavigatorShell. ApplyProjectFilter) (DTools.SystemIntegrator.Navigator.ProjectListCont rol.applyProjectListArchivedFilter) (DTools.SystemIntegrator.Navigator.ProjectListCont rol.UltraToolbarsManager1_ToolValueChanged) (Infragistics.Win.UltraWinToolbars.UltraToolbarsMa nager.OnToolValueChanged) (Infragistics.Win.UltraWinToolbars.UltraToolbarsMa nager.FireEvent) (Infragistics.Win.UltraWinToolbars.ComboBoxTool.Co mboBoxToolExtraSharedProps.SetValue) (Infragistics.Win.UltraWinToolbars.ComboBoxTool.se t_Value) (Infragistics.Win.UltraWinToolbars.ComboBoxTool.se t_EditValue) (Infragistics.Win.UltraWinToolbars.ComboBoxTool.se t_SelectedIndex) (Infragistics.Win.UltraWinToolbars.ComboBoxTool.se t_SelectedItem) (DTools.SystemIntegrator.Navigator.ProjectListCont rol.navShell_ActiveViewChanged) (DTools.SystemIntegrator.Navigator.Common.INavigat orShell.ActiveViewChangedEventHandler.Invoke) (DTools.SystemIntegrator.Navigator.NavigatorShell. set_ActiveView) (DTools.SystemIntegrator.Navigator.NavigatorShell. OnShowProjectsListView) (DTools.SystemIntegrator.Navigator.CommandManageme nt.Command.Execute) (DTools.SystemIntegrator.Navigator.CommandManageme nt.UltraExplorerBarCommandExecutor.explorerBar_Ite mClick) (Infragistics.Win.UltraWinExplorerBar.ItemClickEve ntHandler.Invoke) (Infragistics.Win.UltraWinExplorerBar.UltraExplore rBar.OnItemClick) (Infragistics.Win.UltraWinExplorerBar.UltraExplore rBar.FireEvent) (Infragistics.Win.UltraWinExplorerBar.UltraExplore rBarItem.DoClick) (Infragistics.Win.UltraWinExplorerBar.UltraExplore rBar.Infragistics.Win.ISelectionManager.OnMouseUp) (Infragistics.Win.SelectionStrategySingle.OnMouseM essage) (Infragistics.Win.ControlUIElementBase.ProcessMous eUpHelper) (Infragistics.Win.ControlUIElementBase.ProcessMous eUp) (Infragistics.Win.Utilities.ProcessEvent) (Infragistics.Win.UltraControlBase.OnMouseUp) (Infragistics.Win.UltraWinExplorerBar.UltraExplore rBar.OnMouseUp) V5.5.0.0

Source: mscorlib

Stacktrace:
Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.ThrowI fFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
at System.ServiceModel.Channels.ServiceChannel.Handle Reply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(S tring action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(S tring action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
at System.ServiceModel.Channels.ServiceChannelProxy.I nvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.I nvoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleRe turnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateI nvoke(MessageData& msgData, Int32 type)
at DTools.FileManager.FileManagerService.IFileManager Service.GetProjectInfoListRecentlyChanged(Int32 userID, String machineName, String sessionId, Int32 showCount)
at DTools.FileManager.FileManagerService.FileManagerS erviceClient.GetProjectInfoListRecentlyChanged(Int 32 userID, String machineName, String sessionId, Int32 showCount)
at DTools.FileManager.ProjectService.GetProjectsMostR ecentlyChanged(Int32 count)
at DTools.SystemIntegrator.Navigator.NavigatorShell.A pplyProjectFilter(String ProjectsFilter)
at DTools.SystemIntegrator.Navigator.ProjectListContr ol.applyProjectListArchivedFilter()
at DTools.SystemIntegrator.Navigator.ProjectListContr ol.UltraToolbarsManager1_ToolValueChanged(Object sender, ToolEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsMan ager.OnToolValueChanged(ToolEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsMan ager.FireEvent(ToolbarEventIds id, EventArgs e)
at Infragistics.Win.UltraWinToolbars.ComboBoxTool.Com boBoxToolExtraSharedProps.SetValue(Object value, ComboBoxTool tool)
at Infragistics.Win.UltraWinToolbars.ComboBoxTool.set _Value(Object value)
at Infragistics.Win.UltraWinToolbars.ComboBoxTool.set _EditValue(Object value)
at Infragistics.Win.UltraWinToolbars.ComboBoxTool.set _SelectedIndex(Int32 value)
at Infragistics.Win.UltraWinToolbars.ComboBoxTool.set _SelectedItem(Object value)
at DTools.SystemIntegrator.Navigator.ProjectListContr ol.navShell_ActiveViewChanged(String view)
at DTools.SystemIntegrator.Navigator.Common.INavigato rShell.ActiveViewChangedEventHandler.Invoke(String view)
at DTools.SystemIntegrator.Navigator.NavigatorShell.s et_ActiveView(String value)
at DTools.SystemIntegrator.Navigator.NavigatorShell.O nShowProjectsListView(Command cmd)
at DTools.SystemIntegrator.Navigator.CommandManagemen t.Command.Execute()
at DTools.SystemIntegrator.Navigator.CommandManagemen t.UltraExplorerBarCommandExecutor.explorerBar_Item Click(Object sender, EventArgs e)
at Infragistics.Win.UltraWinExplorerBar.ItemClickEven tHandler.Invoke(Object sender, ItemEventArgs e)
at Infragistics.Win.UltraWinExplorerBar.UltraExplorer Bar.OnItemClick(ItemEventArgs e)
at Infragistics.Win.UltraWinExplorerBar.UltraExplorer Bar.FireEvent(UltraExplorerBarEventIds id, EventArgs e)
at Infragistics.Win.UltraWinExplorerBar.UltraExplorer BarItem.DoClick()
at Infragistics.Win.UltraWinExplorerBar.UltraExplorer Bar.Infragistics.Win.ISelectionManager.OnMouseUp(M ouseMessageInfo& msginfo)
at Infragistics.Win.SelectionStrategySingle.OnMouseMe ssage(ISelectableItem item, MouseMessageInfo& msginfo)
at Infragistics.Win.ControlUIElementBase.ProcessMouse UpHelper(Object sender, MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouse Up(Object sender, MouseEventArgs e)
at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
at Infragistics.Win.UltraControlBase.OnMouseUp(MouseE ventArgs e)
at Infragistics.Win.UltraWinExplorerBar.UltraExplorer Bar.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Action=http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher/fault
Code=System.ServiceModel.FaultCode
Message=The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.
Reason=The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK documentation and inspect the server trace logs.
Data=System.Collections.ListDictionaryInternal

Windows Vista Ultimate
Server on my pc
Full Administrator

Regards,
Mauricio Barrientos
Independent AV Design Engineer

fryeguy · 09-29-2009, 08:29 PM

Did you get a message when updating your server that said some of your projects might not have been converted? If so, D-tools knows how to fix this issue. Call support and let them know you are having the FileManagerService problem related to duplicate GUIDs in your project list.

Mauricio · 09-30-2009, 12:31 AM

Originally Posted by fryeguy

Did you get a message when updating your server that said some of your projects might not have been converted? If so, D-tools knows how to fix this issue. Call support and let them know you are having the FileManagerService problem related to duplicate GUIDs in your project list.

yes I did. Jose and Seth got me up and running...those guys ROCK!!!