SP3 Text Reporting Hotfix
When upgrading from an earlier release of SI5 to Service Pack 3, users may get an error message when attempting to open the reporting interface (D-Tools > Reports) from Text. The error message says "Error in Text: Automation Error" and prevents the reporting interface from opening.
This bug can be repaired by performing the following steps:
a. Click here to download the SP3fix.zip file
b. Click Open to open the zip file
c. Run the SP3fix.cmd file by double-clicking on it. You may need administrator privileges to do this.
This will cause SP3 to be reinstalled, which corrects the problem. If you continue to experience difficulties, please contact D-Tools support at http://www.d-tools.com/support/submit-an-issue.html or 866-386-6571 x2.
NOTE: The hotfix was updated on Thursday, November 1 to resolve an issue with not finding the server after running. If you ran the hotfix before this time and are having this issue, rerun the updated hotfix or
click here for more information.
Best regards,
The D-Tools Team