cannot import files from SI4.6 - D-Tools Forum

trutone · 07-09-2007, 08:11 PM

I'm a fairly new user and have only created 8-10 files on SI4.6. Most of them crash the Si5 program when I try to import them. I've read the release notes, and I am not saving projects into the same folder or the desktop, etc. Please advise.

RandyB · 07-09-2007, 09:01 PM

Please contact D-Tools support at 866-386-6571 x2 for help with this issue. They will be able to provide prompt assistance and can investigate the issue thoroughly.

If you have Business Manager, it may be related to a known bug with date/time formats. You can tell this by looking at the details of the error message. This bug will be repaired in our first patch.

Best regards,

- Randy