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Old 03-09-2009, 08:39 PM   #12 (permalink)
ejfiii
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Join Date: Feb 2007
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Originally Posted by SenoS View Post
The file C:\DTools\SI5\Server\Projects\DToolsCache.xml does not exist on the machine you are treating as your server? Generally deleting this file and relaunching SI 5 does the trick. Another thing that has worked when I have come across this was restarting the server. It may take up to three restarts of the server but I have seen multiple restarts correct this issue.
Has anyone actually tried to figure out what is causing the issue with the Service?

I got back in the office today after a week off and my dtools wouldn't connect to the server. Jogged my memory that when our server is either restarted or updated (don't know which it is) the Dtools Service does not automatically restart when the server does. Of course the dtools service is set to automatically restart. Instead of work-arounds and multiple reboots I would think it necessary to find and fix the problem? Its a lot harder for some of us in big companies to gain access to our servers and services.

Thanks.
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