OK, a couple of things here. First off, the Packing List reports (either Task or Work Order) should only be showing equipment items from the Install Items list. If there are labor items on there, it is a bug and something we can fix.
Second, it should be possible with some script to create a Task Summary report that excludes the install items. I don't have it handy at the moment, but I am certain that it is relatively easy to do since that's what we did in the Packing and Ship List reports.
Third, you are correct about how the management of labor is beginning to shift. Eventually I would like to see labor priced like a Task, with a number of items being grouped together and an overall time associated to it. At the moment you can do this with packages and labor SKU's; in the future we may add an object similar to a task that you can charge for. Imagine dragging an dropping items from the project into a labor "bucket" that you then bill for, or create specific tasks from.
So, as far as best practices, I am very interested in what you guys think and how you use the software. Any and all comments are very appreciated.
Randy
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