Originally Posted by RandyB
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1. Ran the update utility, found the update
2. Wanted to install .net 3.5sp1
3. Update failed as it wanted .net 3.0 1st
We are looking into this issue.
4. Installed .net 3.0
5. Reboot
5. Installed .net 3.5 sp1
6. Reboot
Reboot at this point is not absolutely necessary, but should not do any harm.
7. Re-ran update utility-received message that software was up-to-date
The SI5.5 update is temporarily disabled while we investigate and resolve some of the issues posted here. it will be available again soon.
8. Tried .ini edit from above with no luck
This has been fixed on our end, so is no longer needed.
9. Downloaded server update
10. Wizard unable to find existing db
We are investigating this issue.
11. No-D-tools
Please contact D-tools technical support at http://www.d-tools.com/support/submit-an-issue.html or 866-385-6571 x2 if you haven't already. They will be able to help you restore your SI5.2 environment, or get 5.5 running. We sincerely apologize for the difficulties.
Randy Bownds
Program Manager
D-Tools, Inc
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I emailed tech support last night, waited all day for a call and NOONE HAS RESPONDED. I HAVE NO SQL SERVER. MY D-TOOLS IS NOT WORKING! THAT MEANS I CANT WORK!