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**Kevin Mikelonis** · 10-24-2007, 03:13 PM

All our machines have been down since Thursday of last week due to this.

It is still unresolved today.

We and D-Tools support believe it is a firewall issue, an ours are managed by our server.

Now that we have the firewalls off so we can attempt reinstallation and registration, we still need to await D-Tools to release the licenses.

This is the specific point of aggrivation, that even once you learn your way around the issues of your specific configuration you are still heavily dependant on D-Tools to release licenses, TOO MUCH CONTROL - lighten up.

We cannot uninstall and reinstall SI5 without having an error about the licenses already being installed, then we have to send the message and the release request and wait...

10-24-2007, 03:13 PM	#10 (permalink)
Kevin Mikelonis Certified Partner Join Date: Mar 2006 Posts: 364	All our machines have been down since Thursday of last week due to this. It is still unresolved today. We and D-Tools support believe it is a firewall issue, an ours are managed by our server. Now that we have the firewalls off so we can attempt reinstallation and registration, we still need to await D-Tools to release the licenses. This is the specific point of aggrivation, that even once you learn your way around the issues of your specific configuration you are still heavily dependant on D-Tools to release licenses, TOO MUCH CONTROL - lighten up. We cannot uninstall and reinstall SI5 without having an error about the licenses already being installed, then we have to send the message and the release request and wait... __________________ Kevin Mikelonis Process Dealer Services Group D-Tools Certified Partner PO Box 3443 Paso Robles, Ca 805.275.2308 www.processdsg.com info@processdsg.com Stuff That Works Last edited by JoseM; 11-13-2007 at 09:19 PM.