Originally Posted by JAVSystems
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I had 5.5 SP1 on a Vista Machine. I was sick of dicking around with Vista. So now I have Windows 7 64Bit Pro on a fresh computer.
I had been having severe problems with the database restore feature in the admin console.
I was able to successfully backup the database in my Vista box.
Then when I restore it - it does not put in my company data. I had to also "Copy Down To Local" in lansync in order to overwrite the default d-Tools product database. I was able to get my (hundreds of hours spent on) database back. However, I am not able to pull any of my company information, pricing or any of the classes/tasks from there in the Company Admin setup.
It did pull down my company logo, but no text or company information...
Where is this information so I can restore it from various other backups I have.
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You may have tried this already, but sometimes you have to exit out of the SI5 after synchronizing and then log back in order for the SETUP tab to update with the new information. Also, make sure you have full permission to do that in the LANSync admin panel. If you have done all of that, the files to restore that date are found here:
Local client using XP - C:\Documents and Settings\All Users\D-Tools\Si5\ find MasterTable.mdb and also the Visualizations folder (it includes images, blocks, stencils)
Local clinet using Vista\Windows 7 - C:\ProgramData\D-Tools\Si5 find the MasterTable.mdb and Visualizations folder.